Endpoint Management

Charge

The Endpoint Management Committee shall evaluate and make recommendations regarding the tools, practices and methods the university uses   to detect, provision, deploy, update, and troubleshoot its endpoint devices.

Scope/Boundaries

  • Development of a framework for evaluation of recommended tools and solutions.
  • Development of recommended solutions and best practices for on-and off-campus management of end-user devices (macOS, Windows, Linux, iOS, Android), including:
    • System Hardening
    • Vulnerability Management and Patching
    • Change Management for Systems Configuration
    • Remote Access
    • Configuration Management
    • OS and Application Deployment
    • Device Inventory
    • Malware Protection
    • Mobile Device Management
    • Backup
  • Development of standard campus-wide methods for reporting on end user devices, particularly from common platforms including SCCM, JAMF, Ivanti, Nessus and CiscoAMP.
  • Review and/or develop support and funding models for widely adopted endpoint management tools, including JAMF, SCCM, Bomgar, Apple School Manager,SCCM, CiscoAMP and Crashplan.
  • Establishment of ‘Community of Practice’ endpoint management technical advisory group.

Membership

Co-Chair
Melissa Medina-RazzaqueAssistant Director of OperationsCollege of Natural Sciencesmelirazzaque@utexas.edu
Co-Chair
Stephanie DussaultAssociate Director of Technology ResourcesTechnology Resources    stephanie.dussault@austin.utexas.edu

Endpoint Management Committee Members

Members
Cam BeasleyChief Information Security OfficerInformation Security Officecam@utexas.edu
James CoombesMcCombs Computer Services Director - Server, Tech Support, Lab Operations    Red McCombs School of Business    james.coombes@mccombs.utexas.edu
Steve BorenAssistant Director of LAITS Computer SupportCollege of Liberal Artssteve.boren@austin.utexas.edu
Kim ClarkIT End Point Program ManagerITS Campus Solutionskim.clark@austin.utexas.edu
Michael HarveyAssistant Dean for TechnologySchool of Lawmharvey@law.utexas.edu
Emily HurtDeputy Chief Information Security OfficerInformation Security Officehurt@utexas.edu
Chris OwanSenior Information Technology Manager    ITS Campus Solutions    cowan@austin.utexas.edu
Kate RussellSenior Project ManagerITS Campus Solutionskrussell@austin.utexas.edu
Nathan SelmanSenior Systems AdministratorCockrell School of Engineeringnathaniel.selman@austin.utexas.edu
Charles SotoDirector Moody College of Communicationcharles.soto@austin.utexas.edu
Joe TrentDirectorDepartment of Computer Scienceyyz@cs.utexas.edu

Technical Advisory Group

Members
Elyes BenhamouSenior Systems AdministratorRed McCombs School of Businesselyes.benhamou@mccombs.utexas.edu
Alex CruzDirectorIntercollegiate Athleticscruz@utexas.edu
James CutroneSystems AdministratorEducationjamesc@austin.utexas.edu
Todd MotePrincipal Systems AdministratorITS Campus Solutionsmoter@austin.utexas.edu

Meeting Schedule

Documents

Meeting Minutes