Endpoint Management


The Endpoint Management Committee shall evaluate and make recommendations regarding the tools, practices and methods the university uses   to detect, provision, deploy, update, and troubleshoot its endpoint devices.


  • Development of a framework for evaluation of recommended tools and solutions.
  • Development of recommended solutions and best practices for on-and off-campus management of end-user devices (macOS, Windows, Linux, iOS, Android), including:
    • System Hardening
    • Vulnerability Management and Patching
    • Change Management for Systems Configuration
    • Remote Access
    • Configuration Management
    • OS and Application Deployment
    • Device Inventory
    • Malware Protection
    • Mobile Device Management
    • Backup
  • Development of standard campus-wide methods for reporting on end user devices, particularly from common platforms including SCCM, JAMF, Ivanti, Nessus and CiscoAMP.
  • Review and/or develop support and funding models for widely adopted endpoint management tools, including JAMF, SCCM, Bomgar, Apple School Manager,SCCM, CiscoAMP and Crashplan.
  • Establishment of ‘Community of Practice’ endpoint management technical advisory group.


Melissa Medina-RazzaqueAssistant Director of OperationsCollege of Natural Sciencesmelirazzaque@utexas.edu
Stephanie DussaultAssociate Director of Technology ResourcesTechnology Resources    stephanie.dussault@austin.utexas.edu

Endpoint Management Committee Members

Cam BeasleyChief Information Security OfficerInformation Security Officecam@utexas.edu
James CoombesMcCombs Computer Services Director - Server, Tech Support, Lab Operations    Red McCombs School of Business    james.coombes@mccombs.utexas.edu
Steve BorenAssistant Director of LAITS Computer SupportCollege of Liberal Artssteve.boren@austin.utexas.edu
Kim ClarkIT End Point Program ManagerITS Campus Solutionskim.clark@austin.utexas.edu
Michael HarveyAssistant Dean for TechnologySchool of Lawmharvey@law.utexas.edu
Emily HurtDeputy Chief Information Security OfficerInformation Security Officehurt@utexas.edu
Chris OwanSenior Information Technology Manager    ITS Campus Solutions    cowan@austin.utexas.edu
Kate RussellSenior Project ManagerITS Campus Solutionskrussell@austin.utexas.edu
Nathan SelmanSenior Systems AdministratorCockrell School of Engineeringnathaniel.selman@austin.utexas.edu
Charles SotoDirector Moody College of Communicationcharles.soto@austin.utexas.edu
Joe TrentDirectorDepartment of Computer Scienceyyz@cs.utexas.edu

Technical Advisory Group

Elyes BenhamouSenior Systems AdministratorRed McCombs School of Businesselyes.benhamou@mccombs.utexas.edu
Alex CruzDirectorIntercollegiate Athleticscruz@utexas.edu
James CutroneSystems AdministratorEducationjamesc@austin.utexas.edu
Todd MotePrincipal Systems AdministratorITS Campus Solutionsmoter@austin.utexas.edu