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Continuous Improvement Committee


The Continuous Improvement Committee shall evaluate and make recommendations for the refinement and improvement of all IT Leadership Council (ITLC) processes.


  • Make recommendations for process improvements.
  • Discuss with ITLC members: the efficacy, efficiency, transparency, and usability of ITLC processes: e.g. meeting, main and Consent Agenda workflows, and IOC vetting, workflows, and resolution.
  • Close observation of and participation in Council activities.
  • Training of ITLC membership on ITLC processes, best practices, and culture.
  • Conflict resolution within ITLC.
  • Delivery of Continuous Improvement Monitoring Report and General Recommendations for Improvement at Annual Closing Meeting each May.


The Continuous Improvement Committee is chaired by the Vice Chair of ITLC, and includes the ITLC Secretary and an additional ITLC member invited by the chair.

Continuous Improvement Committee Officer

Chris Carter Director of Organizational Effectiveness UT Libraries

Continuous Improvement Committee Members

Sam Burns Senior Information Technology Manager School of Information
James Lewis Director of LAITS Computer Support College of Liberal Arts